Thank you for choosing VR-Inventa. This Refund Policy explains the circumstances under which we issue refunds for our services.
1. Refund Eligibility
We offer refunds under the following circumstances:
Subscription Cancellations: You may cancel your subscription to VR-Inventa at any time. Upon cancellation, you will have access to VR-Inventa until the end of your current billing period. We do not provide refunds or credits for partial subscription periods.
Service Issues: If you encounter technical issues that prevent you from using VR-Inventa as intended, and our support team is unable to resolve the issue within a reasonable time frame, you may be eligible for a refund. Please contact us with detailed information about the issue.
2. How to Request a Refund
To request a refund, please contact our customer support team at support@visionresonance.com within 5 days of your purchase or subscription cancellation. Please provide the following information:
3. Refund Process
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 working days and credited to the original method of payment.
4. Contact Us
If you have any questions about this Refund Policy, please contact us at support@visionresonance.com
